Privacy Policy

Our Commitment to Your Privacy

At Nimblewren, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services. We are committed to transparency and want you to understand your rights regarding your data.

This policy applies to all information collected through our website and any related services, sales, marketing, or events. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information You Provide

When you use our contact forms or communicate with us, we may collect the following information:

Name and contact information (email address, phone number)
Project details and inquiries you submit
Any other information you choose to provide in your messages

Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies:

Browser type and version
Device information and operating system
IP address and general location data
Pages visited and time spent on our website
Referring website and search terms used
Interactions with website features and content

Analytics and Tracking Data

We use analytics services to understand how visitors interact with our website. This helps us improve user experience, identify popular content, and optimize our services. This data is collected anonymously and includes information about your browsing behavior, page views, and session duration.

How We Use Your Information

We use the information we collect for several purposes, always with respect for your privacy:

Providing and Improving Our Services

To respond to your inquiries, provide project consultations, and deliver the game development services you request. We also use data to improve our website functionality and user experience.

Communication

To respond to your questions, send project updates, and provide customer support. We may also send occasional updates about our services if you have expressed interest.

Website Analytics and Optimization

To analyze website traffic, understand user behavior patterns, identify popular content, and improve our website performance and design.

Marketing and Advertising

To display relevant advertisements and measure the effectiveness of our marketing campaigns. You can opt out of personalized advertising through our cookie preferences.

Legal Compliance and Protection

To comply with legal obligations, protect our rights and property, prevent fraud, and ensure the security of our website and services.

Legal Basis for Processing Your Data

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

Consent: When you provide explicit consent for specific purposes, such as marketing communications or cookie usage.
Contract Performance: When processing is necessary to fulfill our contractual obligations to you for game development services.
Legitimate Interests: When we have a legitimate business interest, such as improving our services, website security, and fraud prevention.
Legal Obligation: When we need to comply with legal requirements or regulatory obligations.

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our website and deliver our services. These include hosting providers, analytics services, and email platforms. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.

Legal Requirements

We may disclose your information if required by law, legal process, litigation, or requests from public authorities. We may also disclose information to protect our rights, property, or safety, or that of our users or others.

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption of data in transit using secure protocols (HTTPS)
Regular security assessments and monitoring
Access controls limiting who can view or process your data
Secure storage systems with regular backups
Employee training on data protection and security practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continuously work to maintain and improve our security measures.

How Long We Keep Your Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specific retention periods include:

Contact form submissions and inquiries are retained for up to two years after your last interaction with us
Project-related communications are retained for the duration of the project and up to three years afterward for reference purposes
Analytics data is typically anonymized and retained for statistical purposes
Cookie data is retained according to the specific cookie's purpose and your preferences

Your Privacy Rights

Under data protection laws, including GDPR, you have several rights regarding your personal information:

Right to Access

You have the right to request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used format.

Right to Rectification

If you believe any information we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.

Right to Erasure

You can request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Right to Data Portability

You have the right to receive your personal data in a portable format and to transmit it to another data controller.

Right to Object

You can object to the processing of your personal information in certain circumstances, particularly for direct marketing purposes or processing based on legitimate interests.

Right to Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly in accordance with applicable data protection laws.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to remove such information from our systems.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction. We ensure that appropriate safeguards are in place to protect your information when it is transferred internationally, including the use of standard contractual clauses approved by regulatory authorities.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make significant changes, we will update the "Last updated" date at the top of this page and may provide additional notice through our website or direct communication. We encourage you to review this policy periodically to stay informed about how we protect your information.

Nimblewren