Terms of Service

Agreement to Terms

Welcome to Nimblewren. These Terms of Service govern your use of our website and the game development services we provide. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

These terms constitute a legally binding agreement between you and Nimblewren. We reserve the right to modify these terms at any time, and your continued use of our services after such modifications constitutes acceptance of the updated terms.

Our Services

Nimblewren provides game development services specializing in arcade games, card game digitization, reaction games, and game localization. Our services are delivered through:

Custom game development projects tailored to client specifications
Digital conversion of existing card games and board games
Development of reaction-based and reflex games for various platforms
Professional game localization services for multiple languages and markets
Consultation services for game concept development and project planning

Acceptable Use Policy

Permitted Uses

You may use our website and services for the following purposes:

Browsing information about our game development services
Submitting legitimate project inquiries through our contact forms
Engaging with our content for educational or informational purposes
Entering into service agreements for game development projects

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

Using our services for any unlawful purpose or in violation of applicable laws
Attempting to gain unauthorized access to our systems or networks
Transmitting viruses, malware, or other harmful code
Interfering with or disrupting the operation of our website or services
Copying, reproducing, or distributing our content without permission
Impersonating Nimblewren or misrepresenting your relationship with us
Collecting or harvesting information about other users
Using automated systems to access our website without authorization

Project Engagement and Client Responsibilities

Project Initiation

When you engage our services for a game development project, you agree to provide accurate information about your requirements, objectives, and any relevant materials necessary for project completion. Clear communication of your expectations helps us deliver results that meet your needs.

Client Cooperation

Successful project completion requires your active participation, including providing timely feedback, approvals, and any requested materials or information. Delays in providing necessary input may affect project timelines and delivery dates.

Payment Terms

Payment terms will be outlined in individual project agreements. Generally, projects require an initial deposit before work begins, with remaining payments due upon completion of specified milestones or final delivery. All fees are quoted in Euros unless otherwise specified.

Project Modifications

Changes to project scope, specifications, or requirements after work has begun may result in additional costs and extended timelines. We will provide estimates for any requested modifications before implementing them.

Service Availability and Modifications

Website Availability

We strive to maintain continuous website availability, but we do not guarantee uninterrupted access. Our website may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any inconvenience or losses resulting from website downtime.

Service Updates and Changes

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. This includes changes to pricing, service offerings, website features, or operational procedures. Active projects will be completed according to the terms agreed upon at the time of engagement.

Geographic Limitations

While we serve clients worldwide, some services may have geographic limitations based on technical requirements, platform availability, or legal considerations. We will inform you of any such limitations during project consultation.

Platform Compatibility

Game development projects are designed for specific platforms as agreed upon in project specifications. We ensure compatibility with the specified platforms at the time of delivery. Changes to platform requirements, operating systems, or third-party services after project completion may affect game functionality.

Intellectual Property Rights

Website Content

All content on our website, including text, graphics, logos, images, and software, is the property of Nimblewren or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our website content without explicit permission.

Project Deliverables

Ownership of intellectual property rights in project deliverables will be specified in individual project agreements. Generally, upon full payment, you receive the rights to the completed game as outlined in the project agreement. We retain the right to use the project for portfolio purposes unless otherwise agreed.

Client-Provided Materials

You retain all rights to materials you provide for use in your project. By providing such materials, you grant us a license to use them solely for the purpose of completing your project. You represent that you have the necessary rights to provide these materials and that their use will not infringe on third-party rights.

Third-Party Assets

Projects may incorporate third-party assets, libraries, or tools. You are responsible for obtaining necessary licenses for any third-party components used in your project. We will inform you of any third-party assets that require licensing.

Fair Usage Guidelines

To ensure quality service for all clients, we maintain fair usage guidelines:

Contact form submissions should be genuine inquiries related to our services
Communication should be professional and respectful
Revisions and modifications should be reasonable and align with project scope
Client feedback should be provided in a timely manner to maintain project momentum
Resources and support should be used appropriately and not excessively

Cancellation and Refund Policy

Project cancellation terms will be outlined in individual project agreements. Generally, the following applies:

Cancellation before work begins may be eligible for a full refund minus administrative fees
Cancellation after work has commenced will be subject to payment for work completed to date
Deposits are generally non-refundable once project work has begun
Refund requests must be submitted in writing with clear justification
Refunds, if approved, will be processed within thirty days of approval

Termination of Services

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for any of the following reasons:

Breach of these Terms of Service
Violation of applicable laws or regulations
Fraudulent, abusive, or inappropriate behavior
Non-payment of agreed fees
Providing false or misleading information
Any conduct that we determine, in our sole discretion, is harmful to our business or other users

Third-Party Services and Links

Our website may contain links to third-party websites or services that are not owned or controlled by Nimblewren. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party content, goods, or services.

Changes to Terms of Service

We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the "Last updated" date at the top of this page. For significant changes, we may provide additional notice through our website or direct communication. Your continued use of our services after such modifications constitutes acceptance of the updated terms. We encourage you to review these terms periodically.

Nimblewren